Contact Us

We’re here to help make your Emirates Kids experience as smooth, joyful, and worry-free as possible.

Whether you have a question about a product, need help with your order, want to check delivery details, or simply need guidance before choosing the perfect item for your little one, our friendly support team is happy to assist you. 🌟

Get in Touch 📩

For customer support, order inquiries, product questions, returns, or general assistance, please contact us by email:

Email: support@emirateskids.ae

We aim to respond to all customer messages as soon as possible. To help us assist you faster, please include your order number, full name, and the email address used at checkout when contacting us about an existing order. 🧸

Business Information 🏢

Company Name: Emirates Kids

Business Address:
39 Al Khatm St - Al Mushrif
Abu Dhabi, W52 02
United Arab Emirates

Warehouse Information 📦

Some of our products may be stored, processed, or shipped through our warehouse facility below:

Warehouse Address:
29 Kap Pin Long
Sai Kung District, New Territories
Hong Kong

Please note that our warehouse address is not a customer return address unless our support team specifically provides return instructions by email. For any return, exchange, or order concern, please contact us first at support@emirateskids.ae so we can guide you properly. ✅

How We Can Help 💬

You can contact Emirates Kids for help with:

Order updates and delivery questions
Product information and recommendations
Payment or checkout concerns
Returns, exchanges, or damaged item reports
Website or account support
General questions about Emirates Kids

Customer Support 🌈

At Emirates Kids, we care about every family who shops with us. Our goal is to provide products that bring learning, creativity, comfort, and fun into your child’s everyday life, while giving parents a shopping experience they can feel confident about.

Thank you for choosing Emirates Kids. We look forward to helping you. 💛